Apps Communication offers a full e-commerce package:
Following is an outline of Apps E-Comm -
our proprietary modular e-commerce program
Set-up Cost: $1595.00.
For demonstration purposes,
we've invented a fictional company, called "Cool Gear";
and we've created their fictional website, which incorporates
Apps E-Comm, as well as most of our Dynamic Modules.
Visit the "Cool Gear"
demo website, and click on "Shop Cool Gear" to see Apps E-Comm
Apps E-Comm offers a wide range of
capabilities to accommodate clients who handle multiple
products and product categories. Apps E-Comm
is dynamically driven, allowing it to be easily
customized to individual needs. It's available with or without
real-time credit card processing.
E-Comm functions are controlled from E-Comm
Admin, our intuitive and user-friendly control
center, allowing you to easily manage and maintain your own
Unlike hard-coded systems that require highly trained
programmers and take hours (if not days) to update, the
Apps E-Comm program allows anyone capable of
logging onto the Internet to update products, categories, and
subcategories in minutes, with little or no training. This
saves our clients from hundreds to thousands of dollars in
costly updates every time they add a new product or category
to their site.
E-Comm Admin can be isolated from other
site admin functions, or seamlessly integrated into your
website's overall Administration Area.
those clients who do not wish to maintain their own online
catalog, Apps Communications also offers a maintenance option
which is billed at an hourly
The Apps E-Comm program
is available in two graphic/design formats:
1. Standard Format -
especially useful when adding e-commerce capabilities
to an existing site. Allows clients to choose background
colors, font types and font colors. Your Company logo, web
site graphics and navigation bars are applied to Apps
E-Comm template pages, which are then installed on
your site. Catalog/ Product Display layout and product photo
sizes are template-controlled.
Format - especially useful when creating a new
e-commerce site. Allows clients to design the overall look and
layout of the site. Template pages are fully customized to
clients' specifications and requests in the following areas:
- 2.1 Background colors.
- 2.2 Font types and Font colors.
- 2.3 Catalog/ Product Display layout.
- 2.4 Custom Search Fields.
- 2.5 Product Photo Size.
E-Comm packages are equipped with E-Comm
Admin, our Login and Password-Protected
control center, with the following dynamic
1. Category Maintenance - allows clients
to add, edit, or delete categories and subcategories .
2. Catalog Maintenance - allows clients to
add, edit or delete products and product information. Products
can be attached and isolated by category and subcategory. The
following fields are available when entering products in the
- 2.1 Product Name
- 2.2 Product Descriptions: short
- 2.3 Product Keywords
- 2.4 Select a Manufacturer
- 2.5 List Price
- 2.6 Wholesale Price
- 2.7 Shipping Price
- 2.8 Additional Shipping Rate
- 2.9 Select a Category/Subcategory
- 2.10 Upload Product Photo
3. Order Processing - allows clients to
manage incoming orders, sales tax tables, and response
- 3.1. New orders - This module displays
new orders to be processed. The client has the option of
auto-processing all orders or holding all orders (or
specific order categories) for viewing before processing,
and/or the ability to intercept and override
auto-processing, and to view, edit, hold and/or process
orders. The client can enter an order screen and view all of
the customer's information: name, address, ship-to address,
credit card information, and itemized list of the customer's
order, including sales tax, shipping preference, shipping
All orders may pass from New
Orders to Apps E-Comm's optional
integrated real-time credit card processing and
authorization module, which forwards each order to the
appropriate order activation/deactivation
. 3.1.1. Processed -
Indicates that the credit card was accepted. This
will automatically generate a "pick list" and authorization
to ship, as well as a "Thank you, your order has been
accepted" e-mail to the customer. All auto-reply messages
are programmable and fully customizable for content.
. 3.1. 4 . Declined - If the
credit card was declined, the order is automatically sent to
a "declined" or "hold" file. This will automatically
generate a "Sorry, your credit card provider has declined to
authorize your purchase" email to the customer. All
auto-reply messages are programmable and fully customizable
Processed (approved) orders pass to the
client's / appropriate order picking/packing/shipping module
or platform. Can approved orders be linked to existing
computerized order-picking/packing/shipping platforms? Order
progress is entered by client into the appropriate optional
order tracking module:
Shipped - Storage area for orders that have been
shipped. Order entry into this module will automatically
generate a "Your order has been shipped" e-mail to the
customer. All auto-reply messages are programmable and fully
customizable for content.
. 3.1.3. On Hold
- If for any reason the client is unable to fill
the order at the present time, they can place the order into
a hold file for processing at a later date. This will
automatically generate new pick orders, as well as a "Your
order has been held" e-mail to the customer. All auto-reply
messages are programmable and fully customizable for
After a given period of time, shipped order
data can be /is moved to an optional storage module:
. 3.1.5. Archived - This
section stores old orders, and will not generate an email.
Each of the above sections allows the administrator to go
back and review orders.
4. Edit Tax Table - the Apps
E-Comm program comes complete with a tax table that
allows the clients to program in applicable tax rates for all
50 states. The client can activate tax collection in only
those states in which they are required by law to collect
taxes. When an order is placed, the customer's state of origin
and ship-to location are automatically identified; and the
applicable taxes, if any, are automatically calculated and
added to the order. Taxes are automatically displayed on the
customer's invoice at checkout.
Customer Response Letters - when the client enters
the Order Processing area and changes the status of an order,
an automatic e-mail is sent to the customer. E-mail responses
can be customized according to order status. For example:
New Order marked Processed: The e-mail could read "Thank
you for your order; expect shipping in two days."
New Order marked Declined : "Sorry, we were unable to
process your credit card. Please try again using another card,
or contact us at 888-888-8888."
New Order marked On Hold : "Sorry, we are unable fill your
order at this time."
Set-up is only required one time; after set-up, all
same-status orders will receive the same response. Client can
add, edit, or delete auto-responses at any time.
6. Apps E-Comm covers all
three levels of SSL-compliant security :
- 6.1 From the customer to the server.
(Verisign 128-bit encryption).
- 6.2 While being stored on the server.
(Microsoft 128-bit encryption).
- 6.3 From the server to the merchant or
client. (Verisign 128-bit encryption).
7. Product Catalog/Listings - This program
was designed to accommodate the most complex line of products,
while maintaining a user-friendly environment. The system
offers full dynamic capabilities for adding categories,
sub-categories and products instantly. An Image Upload
feature is available to display product pictures. The
E-Comm Admin control center offers the
administrator the following options:
- 7.1. Category maintenance - allows
administrator to add, edit and delete categories.
- 7.2. Sub-category maintenance - allows
administrator to add, edit and delete sub-categories. This
section also allows the administrator to specify the order
in which the categories are listed.
- 7.3. Products maintenance - allows the
administrator to add, edit and delete products. This section
also allows the administrator to tie a product or service to
a specific category, manufacturer and sub-category.
Product/Service entry has the following features:
- 7.3.1. Title, short description, long
description, keywords, item number or stock number, retail
price, wholesale price, shipping and image upload. The image
upload automatically converts a copy of the image into a
thumbnail to display with the short description on the
search page. A larger image will display on the main
8. Browser/End User features:
- 8.1. Searching options:
8.1.1. Keywords, phrase, or product name
search - the user has the option of typing in a
Keyword, phrases, or product names. The system will search
out and match data in the following database fields: title,
short description, long description, keywords, and displayed
. 8.1.2. Drill down search -
the user has the ability to select categories and
sub-categories, working down to the products they would like
to see. Manufacturer? Price range?
- 8.2. Search Results
will display the products in the following format: thumbnail
picture of the product, the title, short description, item
number, price, and link to "more details" page.
- 8.3. "More details"
pages will display the large image of the product, the
title, long description, price, item number, size choices
and/or other options. From this page, the user can add the
item to a shopping cart.
9. Shopping Cart Capabilities - allows
customers to add items to a list; running totals are kept and
customers are allowed to continue shopping or checkout at any
time. The shopping cart uses "cookies technology"; this allows
the system to store user and order information. If the user is
unable to complete an order, the system will remember the
order and ask the user if they would like to complete the
order when returning to the site.
- when checking out, the user will be required to
complete a form requesting all relevant information. All
credit card numbers are verified as valid numbers before the
user is allowed to continue. This prevents users from placing
false orders. Upon completing an order, the system will issue
the user a username and password. When a user returns to the
site to place additional orders, they will not need to go
through the checkout procedure again; they can type in the
user name and password and checkout in seconds. The user
information is stored using "cookies technology"; this insures
that only verified users can checkout using this data.
11. Automatic Tax Computation
- When an order is placed from a state that has an
applicable tax rate entered in its E-Comm Admin
control module, the correct tax amount is
automatically added to the order, and is displayed on the
user's order confirmation screen at checkout.
Additional Options Not Included in Basic
1. Real-time Processing -
Programming is already in place for both Cyber Cash
and Payment Net. Both Cyber Cash and Payment Net have setup
fees and monthly fees for their product.
vender is Payment Net. When using Cyber Cash or Payment
Net, there are no additional programming charges from Apps
2. Customer Profiling - will allow
administrators to view customers' buying history by category,
manufacturer, or product type. Custom reports can be generated
on customer groups.
3. Personal VeriSign SSL
4. Specials Page.
5. New Products Page.
6. Related Product Suggestions .
7. Members' Section with custom price
8. Gift Certificate Section.
9. Featured Products Section